Register Now to Attend. Join Karen Fredricks, owner of Tech Benders and the author of 7 books on ACT and the ACT! lynda.com training videos as she hosts the ACT 2012 Fort Lauderdale Road Show at the Westin Hotel on Thursday, July 28 from 1-5 PM. The Florida ACT! 2012 Road Show is an opportunity to meet with people from Sage Software and to learn to new ways to better implement ACT! in your company.... 

A good CRM implementation should be making you more efficient and saving you a lot of time.  After all, time is money. A common question I’m asked is whether there is an easy way to add the incoming leads you receive from a website form directly into an ACT! database.  My answer is a resounding YES. Many ACT! users don’t realize that the ACT! E-Marketing functionality does a whole lot more than... 

‘Twas the holiday season and all through the house, Not a creature was clicking, not even your mouse. The stocking were hung by the “Windows” with care, Glad that Win 7 was finally there! My clients were sleeping, all snug in their beds, While visions of Microsoft danced in their heads! Elf Karen has taught you that ACT can be fun, And the software you need for your business to run. It’s... 

It was a dark and rainy night – literally – in August of 2002. Let me digress.  I was one of the 12 consultants nationwide that had been chosen to run an ACT 6 launch event.  I was given 6 weeks to secure a location, make audio/visual arrangements and run a trade show of ACT addon vendors.  Attendees were invited based on a circle of Fort Lauderdale; the “powers that be”... 

Gary and I attended the Jon Stewart/Stephen Colbert Rally on Saturday.  Frankly, we were motivated more by the incentive of a $19 airfare than any political leanings.  Gary jumped on the cheap fare the night the Rally was announced; we really didn’t know what we were getting into.  In fact, it wasn’t until we were actually at the Rally that we fully understood the meaning of the Rally.  Being... 

I had a prospective client call me recently.  He made it clear from the start that he had absolutely no desire to upgrade to the newest version of ACT.  Not a problem as we support any and all versions of ACT.  He then proceeded to send me his wish list for ACT which included finding updated information for his 4500 contacts, integrating with Outlook 2007 and bulk e-mailing. He was using ACT 5/2000,... 

I ran a webinar this week on synching smart phones to your ACT database.  Presenting with me was my old friend Rushang Shah of Companion Link software.  Rushang looks like the guy selling replica watches out of the trunk of his car; the last time I saw him he must have had a dozen different cell phones in his brief case.  Although I’ve used Palm, Blackberry and Windows Mobile devices in the past,... 

I know, I know.  Another year, another upgrade.  Upgrades can be expensive both in terms of money and time, but unfortunately they are a necessary evil of the computer world. Some companies force you to upgrade every year or so.  For example, Intuit’s tax tables will stop working when QuickBooks reaches a certain age, or you’ll no longer be able to access your accounts online in Quicken... 

For 5 years I ran an ACT Users Group in my hometown of Boca Raton, FL. It was a fun – although time intensive – endeavor. The meetings were typically attended by 25-50 “ACT Fanatics” who welcomed the chance to learn more about ACT as they munched on cookies. As much as I enjoyed the personal interaction with ACT Users, last year I decided to move the Users Group to a Virtual...