Act! Consultant Wins Featured Partner Service Award
Tech Benders is pleased to announce that Act Consultant Roy Laudenslager recently earned the spot of Featured Partner on the Act! Community forums. The forums, located at http://community.act.com/ is the site used by thousands of Act! users to get quick answers to their questions about the Act! software. Laudenslager was honored for his numerous contributions in answering questions for Act! Users and for...
Use Act! to Increase Lead Generation and Improve Customer Loyalty
Most businesses understand that Act!is a game-changing tool that will allow them to work smarter and build their businesses faster. Just as building initial relationships with prospects is important, so is customer retention. Using Act to help with your targeted marketing efforts will insure that your business will continue to thrive.
Track Prospect and Client Engagement through Act! Histories
It...
Hiring an Act! Consultant: The smartest investment that you’ll ever make
Hiring an Act! consultant is a smart investment if you own Act! and want your business to grow. Sales are the lifeblood of any business and having a good sales pipeline along with a good foundation of clients is important if you hope to make your business more successful.
An Act! consultant can customize your Act! database to reflect the areas that are unique to your business and use them to grow your...
I Need to Convert My Act! 5.0 Database
I had someone call me last week who was enraged that Act! Support was not able to help them convert their Act! 5 database (circa 1999) to the latest version, Act! v17. Another customer couldn’t understand why Swiftpage wasn’t willing to convert their 1997 Maximizer database to Act. The customers felt that this service should be provided “free of charge.”
I like to compare software...
The Case of the Missing Act! Contacts
This week brought not one but three clients that called me upset that Act! had “eaten” some of their contacts. In all cases we were able to solve the mystery of the missing Act! contacts and hopefully prevent it from happening again.
When a user feels that contacts have gone MIA from their Act! database I can think of a number of possible culprits:
Someone has changed the access rights to contact...
Need help with your Act! software? Call the Act Experts!
You’ve seen my posts about the benefits of bringing Act! CRM into the workplace, the help it can provide in customer management and organizing the office, and how it can not only save you money but increase it by making your business more efficient. You decided your business couldn’t do without it, so you bought it.
But now you’re lost. You can see the potential of the program, but...
Act for Web: Putting Your Act Database in the Clouds
It seems these days that everyone wants to have use Act hosting so they can view their Act! database in the clouds. We provide Act! web hosting and think we do a great job of it:
We provide you with all the support you need to get started
We give you with the ability to access your Act! data on your desktop, through a browser, on smart phones and on tablets.
You aren’t locked into a long term...
The Act Dialer
The number of businesses that are moving over to VOIP phone systems is on the rise. VOIP phones offer many advantages, including lower monthly phone bills and nifty ways to connect your remote employees. For me, the biggest benefit of VOIP is that it allows you to integrate your office phone to Act!.
Your computer must have access to a dial tone in order for it to integrate to your CRM software. ...
Using Act Software to help bring Thanksgiving into the workplace
On Thanksgiving, we take pause to appreciate what we have and to celebrate with family and friends. Numerous customers and even vendors impart the feeling of Thanksgiving within your company and your Act software makes it easy to thank them.
As we begin to anticipate the new year, it’s the perfect time to think about what we are appreciative for. It’s also a chance to acknowledge customers...
Why Cheaper is Not Necessarily Better When It Comes to an Act! Consultant
The major focus of my business comes from being an Act! consultant. With all due modesty, I am great at what I do. I often come up with the perfect solution to a client’s problem in an extremely timely fashion.
I did not garner my CRM knowledge through osmosis; I spend quite a bit of my time keeping up to date with technology other than just Act!.
Today’s reliance on the Internet has...
