Procrastinators of the World Unite!

I’m fairly good about getting ready for the holiday season.  In fact, I have a pretty set schedule:  decorations go up the weekend after Thanksgiving and come down the weekend after New Years.  Most gifts are purchased via the Internet on Black Friday.  I even stock up on little “stocking stuffers” just in case I left someone off my list.  But, like everyone else, I find myself at the mall...

ACT! 2011 COOKBOOKS GO “R.A.W.”

act 2011
I am thrilled to announce that my two latest books have been selected by Packt  Publishing for inclusion in their R.A.W. (Read As We Write) program.  The two books, ACT! by Sage 2011 Cookbook and ACT! by Sage Reports and Dashboards Cookbook, are designed to provide step-by-step instructions so that you can master ACT as quickly and efficiently as possible. The RAW program is an innovative publishing...

Using the Web Info Tab to Link ACT! to Your Social Networking Sites

act web info tab
If you have ACT! 2010 or 2011 and you’re not using the Web Info tab you are missing the banana boat as we say in Florida. And, if you haven’t figured out how to use the Web Info tab in conjunction with your favorite social networking sites, then you’re in for a treat. You’ll find the Web Info tab in both the Contact and Company Detail views. The Web Info tab is actually a browser that displays...

ACT! Goes R.A.W.

ACT 2011 Books
The publishing industry, like so many other industries these days, has undergone radical changes.  I’ve written for a traditional publisher since 2002; I recently made the switch to a newer, less traditional one. In traditional publishing, it takes at least 9 months for a new book to arrive on the shelves of your local book store.  The writing process takes less than half the time; editing, typesetting,...

ACT Training Courses on lynda.com

act training courses
As many of you know I spent two lovely weeks in Central California last May recording training videos on Outlook 2010.  I want to let you know that they are now available on the lynda.com website– and that you can watch yours truly on You Tube  talking about the courses. For those of you who might not be familiar with lynda.com I’d describe it as an online software school.  You can take out...

Closing Up Those Database Cracks

act database repair
I see it all the time. The typical CRM user fires up his software and is greeted by numerous alarms.  At that point he deftly hits the “Select All” and “Snooze” button.  Drip.  Drip.  I can almost hear important information dripping through the cracks of the database! Oh, alarms – how do I hate thee?  Let me count the ways.  First of all, too many of you routinely snooze your alarms. ...

Four Hidden ACT Software Easter Eggs

act tips
This being Easter weekend I thought I’d share a couple of my favorite ACT Easter eggs.  In case you’re not familiar with the term, a software Easter egg refers to a bit of hidden code in the software.  Although these Easter eggs are all represented by fields and aren’t necessarily hidden, they do tie into other parts of ACT which you might not be aware of. ID/Status: Although I hate the name,...

How to Lose 10 Database Pounds

act database problems
I’ve lost ten pounds since the holidays!  Having been on the Injured Reserve list with a knee injury for over a year I packed on the extra weight.  I’ve been fortunate enough all my life not to have to deal with weight loss issues so I wasn’t sure what to do.  Quite frankly, the thought of paying hundreds of dollars for artificial meals or drinks wasn’t appealing so I tackled the problem...

Old Dogs Must Learn New Software Training Tricks

database tricks
The publishing industry has gone into a free fall.  It’s almost impossible for a publisher to compete with the constant stream of new – and relatively cheap – information that we can be accessed via websites, blogs and e-books.  Small wonder that so many newspapers and magazines – and even brick and mortar bookstores – have permanently closed their doors. Perhaps the final nail...

Keep It Simple, Stupid!

act help
Many years ago my husband and I attempted to wallpaper our dining room.  Of course it didn’t help that we began work on this DIY project two weeks before Thanksgiving and were under a time crunch.  I carefully set up a table in the garage where we applied the paste and carried the soggy paper through the house and into the dining room.  Needless to say by the end of the trip the paper was in shreds. ...