It’s Time to Purchase Your Discount Act! Software

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Are you still running an older version of the Act! software? Maybe you’ve thought about upgrading to a newer version, but were not sure it would fit into your budget. Act! is much more affordable than you might think, especially when compared to other solutions such as Salesforce. And Tech Benders will insure that you purchase the correct Act version at the best possible pricing. The latest version...

Benefits of Act! v18

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Whether your business is large or small you know the amount of time it takes to keep organized, track customers, follow-up with them, and market your products to them.  It can be overwhelming to keep track of all the details and have everyone in your organization on the same page. This is where customer relationship management (CRM) software comes in. Act! CRM offer many benefits including contact...

Thinking of Changing Your CRM Software?

We have to ask…what are some of the Salesforce.com causes for attrition and how may those considerations affect the choice your business makes when it comes to choosing the right CRM solution? “The financial metrics are clear enough — it doesn’t make sense to invest a lot of dollars in acquiring customers that may only be around for a few years.  But to me that’s an argument for...

Act Database Tech Support Webinar

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Act Ides of March Seminar Register Now for the Act Tech Support Webinar You probably love a good mystery – but not when it comes to your Act database!  If you’re like most Act users you rely on Act to run your business and when your Act starts “acting up” panic sets in. I receive dozens of calls and emails a week from Act Users who are in need of Act tech support.  Ironically,...

Act and Windows 10

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I have had numerous calls and emails from Act! users over the course of the last month asking me if Act! will work with Windows 10. I’ve also had a number of calls from users who have updated to Windows 10 with various outcomes. My advice? If you are using Act! v16 or older I would not recommend upgrading to Windows 10 unless you also upgrade your version of Act!. Swiftpage plans to release a hotfix...

Working with Custom Act Tables

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Many Act! software users get confused with the distinction between Act! fields and Act! tables. In Act!, a field is a single piece of information such as a zip code, e-mail address or phone number. A table is a set of records. For example, Act!’s Contact table allows you to add multiple contacts to Act!, and Act!’s Notes table allows you to add multiple notes to a single contact. Many new (and...

Card Scanners with Act

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It seems like questions from Act users come in waves.  Last week I received two very similar questions. “Karen, I contacted Card Scan to try and get the updated software so my CardScan would work on Actv16 but I’m told they don’t support it and didn’t look like they were moving in that direction.  Do you have any insight to that? If true, could you recommend a card scanner that would...

The Act Dialer

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The number of businesses that are moving over to VOIP phone systems is on the rise.  VOIP phones offer many advantages, including lower monthly phone bills and nifty ways to connect your remote employees.  For me, the biggest benefit of VOIP is that it allows you to integrate your office phone to Act!.  Your computer must have access to a dial tone in order for it to integrate to your CRM software. ...

Using Act Software to help bring Thanksgiving into the workplace

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On Thanksgiving, we take pause to appreciate what we have and to celebrate with family and friends. Numerous customers and even vendors impart the feeling of Thanksgiving within your company and your Act software makes it easy to thank them. As we begin to anticipate the new year, it’s the perfect time to think about what we are appreciative for. It’s also a chance to acknowledge customers...

Act v17 is Here!

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Act v17 was release on October 23, 2014.  E-marketing which means Act! users will have the ability to design and send e-marketing pieces in the newly designed editor and have more options for tracking their effectiveness directly within Act! .  It also means that all users of Act v17 will receive a complimentary Act E-Marketing Subscription! Smart Task improvements that will allow the automation...