Help with ACT Installation
So, you’ve purchased ACT and you’re ready to install it. Sounds easy, right? Sure it is – if you’ve got your ACT together!
Here’s a few hints that will help speed you on your way:
Uninstall your current version of ACT if you’re using Versions 2005-2010. You’ll also want to remove SQL as well. I recommend using the ACT Uninstaller Utility which you can find...
Are you ready for CRM?
So, do you think you want to start using ACT!, Microsoft Office Live or Outlook Business Contact Manager to help manage – and grow – your business? You’ll want do a bit of homework first to see if you’re ready to take the plunge into the world of CRM .
1. How different are your customers? Do you sell a variety of products or services? Are your customers spread across a wide geographic area...
Top Database Complaints
I ran across an interesting article in Info Week. IT Managers/Database Administrators were polled to find out what the biggest problems were that they were seeing in their databases. Here are the results:
42% felt they were bombarded by “too much information.”
44% felt that the information was not shared among all departments.
39% can’t figure out which information is current and...
Don’t Believe What You Read in Amazon
As the author of four “For Dummies” books on ACT I am often asked to comment on the negative reviews that a potential user might find on the Internet. Please realize two things about these comments:
People tend to voice opinions when things go wrong, not when things are working well.
You have no idea as to the level of expertise of the writers of Internet reviews.
I love Amazon –...
10 ACT Myths
Being the person who literally “wrote the book on ACT” (or at least five For Dummies books on ACT) I hear from many ACT users. Although most ACT users are “ACT FanACTics” they are sometimes a bit technically challenged. Here are a few “myths” I often hear.
Myth 1: ACT 2007 Performance is slow. No, ACT 2007 is actually faster than previous versions although it may...
