Are You Ready to Upgrade to Act! v19?

act premium v19
I’ve been personally using Act! Premium v19 for my own production database since it came out earlier this month and feel that Act! v19 is “ready for prime time.” However, there are still many Act! users of prior Act! versions who have not as yet upgraded to Act! v19. My e-mailbox has been flooded with questions so I’d like to take this opportunity to answer a few of them. I am an Act! subscriber;...

ANY Dog Can Learn New Tricks On ACT! v17

dog tricks
Whether you’ve been using ACT! for years or are fresh in the game, there is always something new to learn. Now that you’ve upgraded to ACT! v17, you’ll need to make sure everyone on your team receives the proper training. Even a beginner can figure out the basics, but often times there are some fields that are commonly overlooked because they seem unimportant. Additionally you should...

Act v17 is Here!

Swiftpage box pair rgb
Act v17 was release on October 23, 2014.  E-marketing which means Act! users will have the ability to design and send e-marketing pieces in the newly designed editor and have more options for tracking their effectiveness directly within Act! .  It also means that all users of Act v17 will receive a complimentary Act E-Marketing Subscription! Smart Task improvements that will allow the automation...

ACT 2014 Road Show

act 2014 upgrade
I am excited to be hosting the Fort Lauderdale ACT 2014 Road Show at Nova Southeastern University in Fort Lauderdale on Wednesday, August 14th from 8 – 10 AM.  The event is free and open to the public but prior registration is required. The event kicks off at 8 AM in the auditorium of the Carl DeSantis Building with a complimentary continental breakfast. My presentation will start with a demo...

Sage ACT’s New Upgrade Policy

ACT 2012 Upgrade
When you order software from Tech Benders we make sure that all of your pre-sale questions are answered honestly, and that you get the best possible price for your ACT! software.  I also make sure you purchase the ACT! version which is the most suitable to your business.  We even discount from the MSRP price that Sage quotes you. Currently, customers on any prior version of Sage ACT! are eligible...

Happy 25th Birthday ACT!

sage act software
Wow!  As hard as it is to believe the ACT! software program turned 25 this month.  If you’re into numbers that translates into 14 versions, five named owners and millions of users. I received an e-mail this week from a long ACT! user who was complaining about everything from the confusing naming conventions for ACT! software to the fact that his old ACT! wouldn’t do any “new tricks” but that...

ACT 2012 Book

act 2012 for dummies
Many of you have been asking me when my next “ACT for Dummies” book is coming out.  I’m pleased to announce that it’s here – although maybe not in the same format as you might expect. Anyone familiar with the publishing industry – or the local bookstore for that matter – knows that the industry has undergone radical changes in the last several years.  For...

ACT! 2012 ROAD SHOW COMING TO SOUTH FLORIDA

2012 roadshow
Register Now to Attend. Join Karen Fredricks, owner of Tech Benders and the author of 7 books on ACT and the ACT! lynda.com training videos as she hosts the ACT 2012 Fort Lauderdale Road Show at the Westin Hotel on Thursday, July 28 from 1-5 PM. The Florida ACT! 2012 Road Show is an opportunity to meet with people from Sage Software and to learn to new ways to better implement ACT! in your company....

I’m Thankful for the New ACT! 2011 Service Pack 1 (SP1)

act 2011 sp1
There’s always something to be thankful for. In my personal life I’m thankful that I live in Florida, the weather is absolutely perfect, and for the first time in years I’m not responsible for “the” dinner.  I’m thankful that my daughter has inherited my “shopping” gene and will actually accompany me to the mall on Friday and that I have lots of great activities planned for the weekend. In...

ACT 2011 Road Show

ACT 2011
It was a dark and rainy night – literally – in August of 2002. Let me digress.  I was one of the 12 consultants nationwide that had been chosen to run an ACT 6 launch event.  I was given 6 weeks to secure a location, make audio/visual arrangements and run a trade show of ACT addon vendors.  Attendees were invited based on a circle of Fort Lauderdale; the “powers that be”...