I had a prospective client call me recently.  He made it clear from the start that he had absolutely no desire to upgrade to the newest version of ACT.  Not a problem as we support any and all versions of ACT.  He then proceeded to send me his wish list for ACT which included finding updated information for his 4500 contacts, integrating with Outlook 2007 and bulk e-mailing. He was using ACT 5/2000,...