Act! EMarketing Holiday Workshop

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‘Tis the season to be jolly – at least if you are using Act! E-marketing to send out holiday greetings! I recently held a webinar and to show you how to send out a great looking holiday message in 5 easy steps. Act! E-Marketing is the new and improved way to send mass e-mail directly from your Act! database. You’ll be able to track who has been naughty or nice – at least when it comes to...

Act! Premium Moves to Subscription Model

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As one of the top Act! resellers, I wanted you to be aware of this news: Starting on May 15, 2015 Act! Premium moved to a Subscription platform. Starting then, you will have two options for purchasing Act! Premium software: Pay an Annual Subscription that you will need to renew annually. If you don’t renew your software will “go away” when your subscription runs out. Pay twice as much for a...

Optimize Act! E-Marketing Blasts with a Few Simple Tips

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When I work with Act users with either Swiftpage E-Marketing or Act E-Marketing I like to point out that there are two separate but equal processes: Composing and sending an e-blast Reporting on the results If you are sending an E-mail blast in Act to more than 50 contacts I strongly recommend that you use an ESP (email service provider) so that you can measure your result.  Using either Swiftpage...

I Need to Convert My Act! 5.0 Database

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I had someone call me last week who was enraged that Act! Support was not able to help them convert their Act! 5 database (circa 1999) to the latest version, Act! v17.    Another customer couldn’t understand why Swiftpage wasn’t willing to convert their 1997 Maximizer database to Act.  The customers felt that this service should be provided “free of charge.” I like to compare software...

The Importance of an Act Consultant

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Now that you have purchased Act! v17 for your business you may think that hiring an Act! consultant is a waste of time and money. The software does it all already doesn’t it? Wrong! Act! is only beneficial to your business if you utilize it properly, and that is what an Act! consultant can help you with. Not sure about how to install and implement your new Act software? An Act consultant can...

Act! v17 Commonly Overlooked Features

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I had a great conversation with a new prospect the other day.  He was using a fairly old version of Act! (Act! 2008) and knew he needed a change. “Karen,” he lamented, “we might as well be using a Rolodex and a wall calendar.  I know there is so much more that we could be doing.” Steve, you are not alone!  I hear the same comment time and time again, “Karen, I’m only using 10% of Act!’s...

Need help with your Act! software? Call the Act Experts!

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You’ve seen my posts about the benefits of bringing Act! CRM into the workplace, the help it can provide in customer management and organizing the office, and how it can not only save you money but increase it by making your business more efficient. You decided your business couldn’t do without it, so you bought it. But now you’re lost. You can see the potential of the program, but...

Act for Web: Putting Your Act Database in the Clouds

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It seems these days that everyone wants to have use Act hosting so they can view their Act! database in the clouds.  We provide Act! web hosting and think we do a great job of it: We provide you with all the support you need to get started We give you with the ability to access your Act! data on your desktop, through a browser, on smart phones and on tablets. You aren’t locked into a long term...

Act! Software for Mac

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No, Virginia, there is not a version of Act! for “the Mac.”  In fact, there has not been a version of Act! that was Apple compatible since Version 4.  And yes, I agree, it would be nice to have one.  So please, don’t call me looking for a Mac compatible version of Act!.  And no, I don’t know of any Mac CRM product that comes close to Act!. Mac users:  Swiftpage is listening to you and...

Choosing the Correct CRM Solution in the New Year

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Customer Relation Management (CRM) systems have come a long way. Did you know that this sector is growing at an impressive 6% rate per year? The demand for quality CRM systems is growing at a fast pace because these tools help businesses boost their sales and productivity. There are a plethora of CRM tools on the market today.  If you made the resolution to start using a CRM solution this year, make...