Act! Consultant Wins Featured Partner Service Award

act report writer
Tech Benders is pleased to announce that Act Consultant Roy Laudenslager recently earned the spot of Featured Partner on the Act! Community forums. The forums, located at http://community.act.com/ is the site used by thousands of Act! users to get quick answers to their questions about the Act! software. Laudenslager was honored for his numerous contributions in answering questions for Act! Users and for...

Are You Ready to Upgrade to Act! v19?

act premium v19
I’ve been personally using Act! Premium v19 for my own production database since it came out earlier this month and feel that Act! v19 is “ready for prime time.” However, there are still many Act! users of prior Act! versions who have not as yet upgraded to Act! v19. My e-mailbox has been flooded with questions so I’d like to take this opportunity to answer a few of them. I am an Act! subscriber;...

Act v18 Web API webinar

act users group
Click Here to Register for the next meeting of the Virtual Act Users Group We will be holding the next meeting of the Virtual Act! Users Group on Tuesday, September 20, 2016, from 12:00 PM. to 1:00 PM. EST. The event, sponsored by Tech Benders, will feature a presentation demonstrating the usage of the new Web API feature found in Act! v18.  The webinar will be conducted by Karen Fredricks, the Act!...

Use Act! to Increase Lead Generation and Improve Customer Loyalty

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Most businesses understand that Act!is a game-changing tool that will allow them to work smarter and build their businesses faster. Just as building initial relationships with prospects is important, so is customer retention.  Using Act to help with your targeted marketing efforts will insure that your business will continue to thrive. Track Prospect and Client Engagement through Act! Histories It...

Act Hosted Solutions Webinar

act remote options
The question I am asked most often is, “How do I get my Act database into the clouds?”  The second most frequent question I receive is, “Do I have to go with a hosted Act solution to access my information on my mobile devices?” I will be holding a webinar on Tuesday, May 24th at 12 PM EST that will explain your options and help you decide the connection method that best suits...

Snappier with Zapier: Using Zapier to Import Data into Act! v18

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Using Zapier to import data into Act! is an easy-to-set up method for adding information into Act! from your various other business sources.  Zapier does this by performing ‘zaps’ that automatically collect useful data from commonly used applications such as PayPal, Woofu, and Slack and transferring that data into your Act! v18.1database. The most obvious reason for using Zapier is that...

Benefits of Act! v18

act users group
Whether your business is large or small you know the amount of time it takes to keep organized, track customers, follow-up with them, and market your products to them.  It can be overwhelming to keep track of all the details and have everyone in your organization on the same page. This is where customer relationship management (CRM) software comes in. Act! CRM offer many benefits including contact...

Hiring an Act! Consultant: The smartest investment that you’ll ever make

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Hiring an Act! consultant is a smart investment if you own Act! and want your business to grow. Sales are the lifeblood of any business and having a good sales pipeline along with a good foundation of clients is important if you hope to make your business more successful. An Act! consultant can customize your Act! database to reflect the areas that are unique to your business and use them to grow your...

Act! Can Help You to “Get Your Act Together”

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Act! software can benefit any type of business. It’s never too late to get started building processes into your database that will make you more productive and profitable. Using your Act! database as an electronic rolodex and calendar is not a viable option, particularly if you find that contacts and opportunities are “falling through the cracks.” Follow these tips to transition your Act! database...

Act! vs Salesforce.com

act salesforce conversion
As the author of 13 books on various CRM software applications and the creator of the lynda.com Act! training videos I am often asked to compare the various CRM products.  Potential CRM users aren’t sure which product to choose, and existing CRM users often want to “jump ship” to another CRM solution. In the final analysis, most CRM products offer very similar feature sets. Act!...