Comments for ACT Help http://acthelp.techbenders.com Everything you need to know about ACT and CRM Thu, 01 Dec 2011 23:41:55 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Ding Dong – Your ACT! Database is Calling by admin http://acthelp.techbenders.com/2010/11/act-dialer/#comment-382 admin Thu, 01 Dec 2011 23:41:55 +0000 http://acthelp.techbenders.com/?p=570#comment-382 Yes, if you have TAPI in place you can use DialIT http://www.crmaddon.com/en/products/act/dial-it/about/ . I normally recommend the VOIP solution because it's generally easier to connect than TAPI. Yes, if you have TAPI in place you can use DialIT http://www.crmaddon.com/en/products/act/dial-it/about/ . I normally recommend the VOIP solution because it’s generally easier to connect than TAPI.

]]> Comment on About Karen Fredricks by admin http://acthelp.techbenders.com/act-consultant/#comment-367 admin Thu, 22 Sep 2011 12:39:20 +0000 http://blog.techbenders.com/?page_id=2#comment-367 Make sure you check out my two latest ACT 2011 and ACT 2012 books: <a href="http://astore.amazon.com/techbendersco-20/detail/1849681929" rel="nofollow">The Sage ACT 2011 Dashboard and Report Cookbook</a> <a href="http://astore.amazon.com/techbendersco-20/detail/184968250X" rel="nofollow">The Sage ACT 2012 Cookbook</a> Make sure you check out my two latest ACT 2011 and ACT 2012 books:
The Sage ACT 2011 Dashboard and Report Cookbook
The Sage ACT 2012 Cookbook

]]> Comment on Help! Someone Hacked My Yahoo Account by Don L http://acthelp.techbenders.com/2010/07/computer-viru/#comment-365 Don L Mon, 12 Sep 2011 22:27:22 +0000 http://theemarketingguru.com/?p=321#comment-365 Same thing here, I was on yahoo mail when the sent me a timed out msg, requiring me to re log on. Within two hours of that incident my problems began. E mail sent to all contacts re lost passport. Yes, my contacts are deleted. Yahoo has a security problem, but does not seem to care. Same thing here, I was on yahoo mail when the sent me a timed out msg, requiring me to re log on. Within two hours of that incident my problems began. E mail sent to all contacts re lost passport. Yes, my contacts are deleted.

Yahoo has a security problem, but does not seem to care.

]]> Comment on Help! Someone Hacked My Yahoo Account by Margie http://acthelp.techbenders.com/2010/07/computer-viru/#comment-242 Margie Mon, 30 Aug 2010 02:10:04 +0000 http://theemarketingguru.com/?p=321#comment-242 Thanks for responding to my message. I was finally able to get someone on the phone from Yahoo!!! Can you believe that one...I found the number on Yahoo! Answers site and easily got a live person on the phone within seconds. They were very apologetic and helped me to get control of my account before the end of the night. I was amazed to tell the truth given all the bad things I had read while searching for help. The scariest thing is that whoever hacked into my account deleted ALL of my contacts and emptied all the inbox, trash and spam folders. They didn't empty out the personal folders I had stored but I'm not sure how much info they accessed in them. I haven't found any further evidence of damage from this episode so hopefully this will be it. I did change my Facebook email to another account that is hopefully more secure and have changed all of my passwords on my various accounts. Talk about a lot of excess work I really didn't need. Thanks for responding to my message. I was finally able to get someone on the phone from Yahoo!!! Can you believe that one…I found the number on Yahoo! Answers site and easily got a live person on the phone within seconds. They were very apologetic and helped me to get control of my account before the end of the night. I was amazed to tell the truth given all the bad things I had read while searching for help. The scariest thing is that whoever hacked into my account deleted ALL of my contacts and emptied all the inbox, trash and spam folders. They didn’t empty out the personal folders I had stored but I’m not sure how much info they accessed in them. I haven’t found any further evidence of damage from this episode so hopefully this will be it. I did change my Facebook email to another account that is hopefully more secure and have changed all of my passwords on my various accounts. Talk about a lot of excess work I really didn’t need.

]]> Comment on Help! Someone Hacked My Yahoo Account by Kelly http://acthelp.techbenders.com/2010/07/computer-viru/#comment-223 Kelly Mon, 16 Aug 2010 17:26:32 +0000 http://theemarketingguru.com/?p=321#comment-223 Same exact thing happened to me. Friends were getting weird emails from me selling something or other....happened a couple weeks ago and I thought it was over and BAM get home from vaca and another had been sent...I have changed my password 4 times in 3 weeks....deleted everyone from my contacts....gets a little old.... Same exact thing happened to me. Friends were getting weird emails from me selling something or other….happened a couple weeks ago and I thought it was over and BAM get home from vaca and another had been sent…I have changed my password 4 times in 3 weeks….deleted everyone from my contacts….gets a little old….

]]> Comment on Help! Someone Hacked My Yahoo Account by admin http://acthelp.techbenders.com/2010/07/computer-viru/#comment-203 admin Sat, 07 Aug 2010 12:23:51 +0000 http://theemarketingguru.com/?p=321#comment-203 Hi Margie, I have heard from a number of other readers that they had similar experiences. Yet Yahoo maintains that there isn't a problem. I removed all my contacts from Yahoo (fortunately I only had a handful) and changed the password. My hunch is that it might have something to do with using yahoo as the Facebook login as that is something I had started to do recently. Really disappointing that Yahoo can't step up to the plate on this one! Hi Margie, I have heard from a number of other readers that they had similar experiences. Yet Yahoo maintains that there isn’t a problem. I removed all my contacts from Yahoo (fortunately I only had a handful) and changed the password. My hunch is that it might have something to do with using yahoo as the Facebook login as that is something I had started to do recently. Really disappointing that Yahoo can’t step up to the plate on this one!

]]> Comment on Help! Someone Hacked My Yahoo Account by Margie http://acthelp.techbenders.com/2010/07/computer-viru/#comment-197 Margie Fri, 06 Aug 2010 22:20:42 +0000 http://theemarketingguru.com/?p=321#comment-197 It looks as if the same exact thing happened to me this morning! I got a weird text on my cell letting me know my phone number had been changed on my Yahoo account??? Then a few hours later my friend sent me a text telling me my Yahoo account was sending out requests for money saying I was stranded in London...but gave no way of sending money. I think it is a phishing email maybe??? In any case I am now locked out of my Yahoo account for 24 hours...I have way too much info saved in my account...I have used it as my main email account for about 18 years with NO problems till this! And worst yet...because I have it listed as my sign-on account for Facebook I can no longer access that account. I still have yet to see what other damage has been done! Did you ever get any advice/help on what you should do??? It looks as if the same exact thing happened to me this morning! I got a weird text on my cell letting me know my phone number had been changed on my Yahoo account??? Then a few hours later my friend sent me a text telling me my Yahoo account was sending out requests for money saying I was stranded in London…but gave no way of sending money. I think it is a phishing email maybe??? In any case I am now locked out of my Yahoo account for 24 hours…I have way too much info saved in my account…I have used it as my main email account for about 18 years with NO problems till this! And worst yet…because I have it listed as my sign-on account for Facebook I can no longer access that account. I still have yet to see what other damage has been done! Did you ever get any advice/help on what you should do???

]]> Comment on Four Hidden ACT Software Easter Eggs by Karen Fredricks http://acthelp.techbenders.com/2010/04/actfields/#comment-122 Karen Fredricks Fri, 28 May 2010 14:44:44 +0000 http://acthelp.techbenders.com/?p=246#comment-122 That's the Easter Egg! Create a Lookup of all the contacts that were created during a specific time period that have an entry in the Referred By field. The run the Source of Referrals report based on the current Lookup. That’s the Easter Egg! Create a Lookup of all the contacts that were created during a specific time period that have an entry in the Referred By field. The run the Source of Referrals report based on the current Lookup.

]]> Comment on Four Hidden ACT Software Easter Eggs by Deborah http://acthelp.techbenders.com/2010/04/actfields/#comment-121 Deborah Thu, 27 May 2010 02:51:04 +0000 http://acthelp.techbenders.com/?p=246#comment-121 I am very interested in your Referred By easter egg note, and am trying to figure out how to apply it to what I currently do with Goldmine. I need a report that tells me who referred who. I see that I can use ACT's relationship tab with this, but don't quite see how to run a report that ideally would give me that info, ideally sorted by Referred By field, for a specific time period. Any ideas? I am very interested in your Referred By easter egg note, and am trying to figure out how to apply it to what I currently do with Goldmine.

I need a report that tells me who referred who. I see that I can use ACT’s relationship tab with this, but don’t quite see how to run a report that ideally would give me that info, ideally sorted by Referred By field, for a specific time period.

Any ideas?

]]> Comment on Is Your E-Marketing Message Marking You as a Spammer? by Lillian Aaron http://acthelp.techbenders.com/2010/03/emarketing/#comment-119 Lillian Aaron Sat, 06 Mar 2010 18:32:10 +0000 http://acthelp.techbenders.com/?p=233#comment-119 Right on Karen! As we are bombarded with more and more email, these tips are imperative to getting our messages read. Right on Karen!
As we are bombarded with more and more email, these tips are imperative to getting our messages read.

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