Act! Consultant Wins Featured Partner Service Award

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Tech Benders is pleased to announce that Act Consultant Roy Laudenslager recently earned the spot of Featured Partner on the Act! Community forums. The forums, located at http://community.act.com/ is the site used by thousands of Act! users to get quick answers to their questions about the Act! software. Laudenslager was honored for his numerous contributions in answering questions for Act! Users and for...

Are You Ready to Upgrade to Act! v19?

act premium v19
I’ve been personally using Act! Premium v19 for my own production database since it came out earlier this month and feel that Act! v19 is “ready for prime time.” However, there are still many Act! users of prior Act! versions who have not as yet upgraded to Act! v19. My e-mailbox has been flooded with questions so I’d like to take this opportunity to answer a few of them. I am an Act! subscriber;...

Hire a CRM Consultant

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A Facebook friend recently posted that he was looking for a CRM product. Within an hour’s time he had received dozens of suggestions ranging from Zoho, SugarCRM and Salesforce to non-CRM products including Excel, Outlook and Mail Chimp.  A few of his buddies even recommended that he build something in Access. These responses led me to believe a couple of things: Most users often feel their CRM...

Act v18 Web API webinar

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Click Here to Register for the next meeting of the Virtual Act Users Group We will be holding the next meeting of the Virtual Act! Users Group on Tuesday, September 20, 2016, from 12:00 PM. to 1:00 PM. EST. The event, sponsored by Tech Benders, will feature a presentation demonstrating the usage of the new Web API feature found in Act! v18.  The webinar will be conducted by Karen Fredricks, the Act!...

Act! Premium v18.2

act premium v19
We’re excited to announce that Act! v18.2 is now available!  If you are an Act! Premium subscriber, you are entitled to receive the latest Act! Premium updates and enhancements as they’re released.  If you are currently on Act v18 Pro some of the new features (specifically those that focus on the web.api) do not apply to you; however, you’ll still want to take advantage of the quality and...

Don’t Get Marked as a Spammer

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I usually don’t mix politics with my Act! consulting but I read an article over the weekend that just fascinated me mainly because it showed that even the wealthiest folks with ostensibly the best consultants can run amok when it comes to e-marketing.  Unfortunately, the story reminded me of all too many of my Act! e-marketing prospects! It seems that “the Donald” forayed rather late into e-marketing...

Optimize Act E-Marketing Blasts with a Few Simple Tips

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We all receive an over abundance of e-mail, and your Act E-Marketing blasts might get lost in the clutter.  Here are a few tips that will increase your “open rate”. Concentrate on the words you choose. The subject line makes the first impression on your email audience so avoid selling language and gimmicks. More importantly, keep subject lines succinct; six to ten word subject line typically...

It’s Time to Purchase Your Discount Act! Software

act premium v19
Are you still running an older version of the Act! software? Maybe you’ve thought about upgrading to a newer version, but were not sure it would fit into your budget. Act! is much more affordable than you might think, especially when compared to other solutions such as Salesforce. And Tech Benders will insure that you purchase the correct Act version at the best possible pricing. The latest version...

Use Act! to Increase Lead Generation and Improve Customer Loyalty

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Most businesses understand that Act!is a game-changing tool that will allow them to work smarter and build their businesses faster. Just as building initial relationships with prospects is important, so is customer retention.  Using Act to help with your targeted marketing efforts will insure that your business will continue to thrive. Track Prospect and Client Engagement through Act! Histories It...

Five CRM Commandments

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Having written numerous books on ACT! software I frequently receive phone calls from strangers that go something like this: “We purchased ACT! a few years ago and it’s just not working for us.  No one is using it.  We’d like to switch to ABC_CRM.  They gave us a really great demo and I think it’s exactly what we need.” My advice is that rather than investing in more CRM software they need...